Terms & Conditions
Please read these terms before placing an order on MATIC MART.
Products from MATIC LLC
Products that mention MATIC LLC are sold and shipped by us, directly from our own warehouse.
Products from other brands and sellers
Products of other brands are shipped by their own seller. MATIC MART connects the buyer directly with the seller, and the seller is responsible for packing and delivering the product.
Return & replacement policy (1 day)
A return request can be made within 1 day of delivery, and only if the product has an issue (damaged, defective or wrong item). A replacement may be provided depending on stock availability. Products without any issue cannot be returned.
Orders & payment
Orders are placed and confirmed on WhatsApp. There is no online payment on the website. Every order gets an Order ID that you can use to track it.
To report an issue or request a return, message us on WhatsApp with your Order ID within 1 day of delivery.